DiamondOnyx is a hospitality and entertainment complex in Niagara Falls, Ontario. Our on-site entertainment area is intended to be an enjoyable part of your stay, and we are committed to providing it responsibly. Access is available only to guests aged 19 and over.
Play responsibly
Gaming should always be a form of entertainment, not a way to make money. We encourage our guests to set limits, to play only with money they can comfortably afford, and to take regular breaks. If it stops being fun, it is time to stop.
Signs to be aware of
It may be time to seek support if you or someone you know:
- spends more time or money on gaming than intended;
- tries to win back losses by continuing to play;
- borrows money or neglects responsibilities to keep playing;
- feels anxious, irritable or low about their gaming.
Getting help
Free, confidential support is available 24 hours a day, seven days a week in Ontario:
- ConnexOntario — 1-866-531-2600 (free, confidential, 24/7)
ConnexOntario provides information and referral to services for people affected by gambling, at no cost.
Self-exclusion
If you would like to take a break, our team can provide information about self-exclusion and voluntarily restricting your own access to the entertainment area. Please speak with a member of staff or contact us in confidence.
Our commitment
Our staff receive training to promote responsible play, to recognise when a guest may need support, and to provide information about the help available. We do not offer credit for play, and we support guests who wish to set limits on their visits.
If gambling is a concern for you or someone close to you, please reach out. Contact us any time at [email protected] or +1 (905) 356-0471.